Switching Prescribers Without Losing Your Progress: A Portability Guide
What transfers between providers (records, dose history), what doesn't (PA, supply), and the step-by-step process for moving your GLP-1 care to a new platform without restarting from dose 1.
Switching telehealth GLP-1 providers happens for all kinds of reasons — pricing changes, platform shutdowns, insurance changes, dissatisfaction with your current provider. Here's how to transfer your care without losing momentum or restarting from the beginning.
What transfers and what doesn't
Your medical records, lab results, and prescription history are yours — you have a legal right to them. Your medication progress (weight lost, doses tolerated, side effect history) transfers in the sense that a new provider can see it. What doesn't automatically transfer: your prior authorization approval (must be resubmitted by new prescriber), your medication supply (you restart with a new prescription), and your position in any titration protocol that's platform-specific.
Step-by-step transfer process
Switching providers
- Request your complete medical records from your current platform — they're legally required to provide them
- Get a copy of your most recent labs (within the past 6 months is ideal)
- Download your weight and dosing history if the platform tracks this
- Start new platform intake with your records attached or uploaded
- Tell the new provider your current dose and last injection date — they'll continue from there, not restart from dose 1
- If you have insurance PA, inform new prescriber — they'll need to resubmit PA under their NPI
- Keep at least 2 weeks of medication supply as a buffer during the transition
A new prescriber who's seeing your case fresh may want to restart titration from the lowest dose for safety. This is medically conservative but frustrating if you've been on a higher dose without issues. You can request continuity at your current dose — some prescribers will honor this with adequate documentation of tolerance; others won't. This is a prescriber-by-prescriber policy.
Transferring a compounding pharmacy prescription
Compounded prescriptions can't always be transferred between pharmacies the way retail prescriptions can — the prescriber typically needs to issue a new prescription to the new pharmacy. The good news: this is a simple process if your prescriber is willing to issue a new script. The risk: a platform that's shutting down may make it difficult to get records or new prescriptions issued in time.
Verified telehealth providers
Will accept patients transferring from other platforms. Tirzepatide and semaglutide.
Paid link Get started →Easy onboarding for transfers — upload prior records and continue.
Paid link Get started →